ideaCity Conference registration fees are non-refundable. Should you find yourself unable to attend ideaCity, you have two options:
You may either request to send someone else in your place or defer your pass one year to ideaCity12.
Substituting Registrants:
To substitute an attendee for ideaCity, please fax a dated and signed written request to 1-416-362-4338. The letter must include:
- The original registrant’s name, email address, phone number and signature.
- The substitute registrant’s name, email address, and phone number.
Deferrals:
Attendees may defer their passes to the following year only once. To do so, please fax a dated and signed request to 1-416-362-4338. The letter must include:
- The registrant’s name, email address, phone number and signature.
Please Note: All registration changes must be requested by Friday, June 10, 2011. No requests can be accommodated after this date.
Any passes purchased after June 10, 2011 for ideaCity11 are final sale with no substitution or deferral option available.